Free shipping on orders over $69

Shipping&Refunds

SHIPPING

chempakasports.com

 INTERNATIONAL SHIPPING

At chempakasports: we are happy to ship your order internationally. There are a few important things you need to keep in mind:

Actual delivery times may vary based on destination


Some products may not be eligible to ship to your destination due to vendor restrictions or laws of your country.


If you (as the customer) do not accept the package upon delivery, and the package requires that it be returned to Boot Barn, you (as the customer) will accept all shipping fees to and from your shipping destination.

Free shipping worldwide on orders over $69+ Easy 30 days returns / 30 days money back guarantee 100% Secure Checkout / PayPal

 

 

Shipping Costs SHIPPING TIME
INTERNATIONAL SHIPPING
(Order value < $69.99)

FREE SHIPPING
(Order value >= $69.00)
15-20
Business Days (Due to COVID-19)

Shipping & Handling Charges are as follows

The total delivery time is calculated from the time your order is placed until the time delivered. Total delivery time is broken down into processing time and shipping time.

Processing Time 
The processing time of an order usually takes 3-7 business days. This includes preparing your items, performing quality checks, and packing for shipment. 

Shipping Time*  
The time for your item(s) to travel from our warehouse to your destination. It will normally take 15-20 business days. Due to COVID-19 situation, your orders placed might be delayed subject to the situation of each destination countries/regions. 

Order Tracking
When we ship, you can track the shipping status in your account or check it by these following logistics company with the tracking No. 

*Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

Refund Policy

we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@chempakasports.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@chempakasports.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.